Call Center Industry in the Philippines

Call Center Philippines

Why choose to outsource to the Philippines? Call center service is a serious profession in the Philippines. Our agents are carefully screened and selected for their excellent English and customer service skills. Most of our agents have a college-level education, and are given further training in the art of sale negation and customer service. They […]

Philippines in BPO Global Leadership: Why Not?

Medical Transcription Industry

Who would ever thought that such a country which boasts of its wonderful natural resources would become a global leader in the current business trend today? Yes, it is true. Despite of its economic instability, the Philippines has opened its market for business process outsourcing and is now regarded as one of the two global […]

Outsourcing in the Philippines: Is Your Privacy Protected?

Customer Care Services

  By Roy Jonathan del Rosario Does Philippines have laws which guard the confidentiality of private information that is held regarding a person in the course of private conversations on the phone or on-line for business or any legal purposes for instance, in the outsourcing industry? Most businessmen are being anxious whether or not to […]

Call Centers in the Philippines

Call Center in the Philippines

By Steven Lambert ” The call centers in the Philippines can reply on a highly educated population, that are in big demand for skills across the globe. But the Philippine government has realized this and launched an education program to turn things around. The call center Industry in the Philippines drew up a Benchmarking Study, […]