We’ve developed an approach to shaping digital strategies for our clients that result in defining prioritized, cost-effective solutions that deliver a measurable Return on Investment (ROI).
Digital Consultancy aims to define a tight, digital strategy that focuses on driving your key commercial goals. Raising your profile, boosting revenue, increasing efficiency, reducing cost, training your staff and communicating better with your customers are only a few of the business priorities vital to any company’s success. In order to avoid spending extra money for little return, you need a complex yet effective strategy.
Digital Consultancy is an invaluable option for those not looking to completely outsource solutions for their business. It can help provide in-house teams with training and development assistance as well as remove some ad-hoc duties.
We take pride in our deep industry knowledge and experience in providing today’s leading digital and creative solutions. We provide our clients with industrial, technical, and creative experience that continuously delivers the outstanding results they’ve come to expect.
In order to receive a thorough understanding of your product, service, customers, company needs and/or business goals, our digital consultants can offer group interviews with you and your team members. Our experts can assess the impact and effectiveness of your digital technologies and even investigate what your competitors are doing well. Our team can then identify KPIs for further measurement and evaluation of your online strategy for success. They also take part in shaping and prioritizing solutions that will provide optimum impact and effectiveness to suit your budget, time restraints and internal resources.
In addition to our aforementioned services, our professional team can also create insight into your company by profiling consumer personas, tracking customer behaviors and observing how consumers interact with your brand. This research enables us to better understand which brand touch-points are significant to your customers and how we can help influence them throughout their “consumer journey”. We can provide each of our services individually or in conjunction with other services within the Digital Consultancy.
“I would just like to put into words my relationship with the staff at Global Sky. They are not just any company that brings in the customers and then pushes them aside once they already have them on board.The attention and individualized service that you receive from Global Sky is in my book one of the reasons they are a leader in their field. They have always remained courteous and attentive to every need and request that my company has put in front of them, and always work hard to achieve satisfaction. They allow a hands on approach for any company that wants to get as involved as possible with the staff that provides their service, which a lot of other companies out there will not allow.I have always felt appreciated and important, and can honestly say that I have never had the pleasure of working with a more professionally intelligent or courteous staff. Any new company considering Global Sky for their future needs would be making a wise and safe decision.”
Director of Operations
Thanks to you and everyone at Global Sky for making our call centre project a success. We needed to get our project up and going quickly and I must have interviewed a dozen call centres before I found you. You not only seemed to understand what we needed to do in the beginning but you always seemed to find ways to improve upon what we were doing. That’s what we needed in this project – a partner that could take ownership of it. I have nothing but good things to say about your company and I look forward to doing more business in the future
“Thank you so much for all your help this past week. Your focus, dedication and determination to meet our very tight deadlines has made it easier for us to work through all the issues we encountered this week. We made it and went live on Wednesday night and to top it a very busy night with high call volumes. Your team delivered with a very short training period!”
VP Of Operations
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With more than a decade of experience and hundreds of satisfied clients, Global Sky has been committed in supporting businesses on their call center needs through our effective leadership and thorough hiring process.