The past decade was sought to have a technology development that was seen upon industries and forged a lot of claims and some unexpected realizations for some Info Tech groups. Professionals in the business were confronted with these demands for them to be able to work effectively, improving and making products cheaper.
Having the opportunity to use technology nowadays is not considered to be an advantage anymore for many, but rather a necessity for competitiveness. Today in the verge of this new trend, cost cutting was an initiative.
And then comes the great idea known today as offshore outsourcing. Setting up work from the US to uninterested workers other than working is now becoming more and more attainable.
However, this idea of going offshore is said to be not new. Business groups were going overseas to supply workforce for projects, particularly large ones. But these days offshoring is being used as a strategic plan, getting more and more accepted and is seen by many as a remedy to be able to service with favorably low rates.
For years the United States has always been searching locations overseas, looking for much lower labor rates, pioneering offshoring. With the threat ot IT advancing, the business is made to be reluctant than ever. Offshoring work to different countries such as India, China or the Philippines is not new. It does have foreseen advantages, cheaper labor being one. But, however, the chances are not to be considered unimportant.
Here are some simple but not to be unconsidered issues regarding offshiore outsourcing:
-One thing is, offshore firms are located at the other side of the world. In other terms, the offshorer and its clients have different locations. While their US counterparts are having operations between 7am to 6pm, the offshorers are asleep. On the other hand, when the tech manager is fast asleep, the offshorers are awake. It then results to problems in management challenges.
-Another one would be communication. It has been a long time problem in order to be successful in best times, having evreyone on an outsourcing team the same language spoken and culture. This results to miscommunication, ideas are missed easily and so are the issues. Language barriers casts additional risks.
-Resources in offshoring can be 75% much cheaper than stateside resources. However, offshore work include costs found above and beyond houry rates discountedly.
-Teaming up makes work more efficient. Professionals have kwown this, definitely not making producing more resources the answer. Though, when resources are not expensive, it may seem that it is a logical solution. Thing is, offshorers are not that effective unlike the local teams which are enabled to access to the whole staff.
-Almost all PC vendors nowadays have help desks when you drop them a call. And certainly you wil get connected as soon as possible with a very pleasing and polite agent on the other side, always willing to help solve your compains and problems. They are very much committed to get all information regarding your claim, spending a handful of time talking to you on the phone, while scanning through a script filled with the 50 most common issues for that concern or product. The same applies with development, as it is for help desks. All aspects are different. Thus, offshoring would be much more of an issue.
-If however, the said issues are put into proper management, all of those said reasons would be non-issues. Realizationally speaking, the above mentioned creates mangament challenge. It is challengig enough to be in the project management in the room next to it, mindless of what is found all throughout the world.
Those business groups that went all over the world and particularly overseas to eventually go for better, more effective technological standards later found out that it was more risky to do so, and these risks define what the above mentioned, while having a much better means for managers in improving their already developed stress levels.
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