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5 Call Center Technologies that Make Customer Experience Better

5 Call Center Technologies that Make Customer Experience Better When it comes to expert customer service call centers, they know that customer experience…
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The Smart Approach: 5 Advantages in Outsourcing Customer Service

The Smart Approach: 5 Advantages in Outsourcing Customer Service It doesn't matter if your business has long been established or you're just starting…
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7 Tips for Improving Inbound Call Center Performance

7 Tips for Improving Inbound Call Center Performance Customer service is more than just picking up a few phone calls to answer people’s…
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The UnOfficial Guide to Customer Service Outsourcing

The UnOfficial Guide to Customer Service Outsourcing I. Introduction A.    Capture the audience’s attention by using a nautical analogy. The “ship” is their…
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