Category Archives: News

Philippines in BPO Global Leadership: Why Not?

Who would ever thought that such a country which boasts of its wonderful natural resources would become a global leader in the current…
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Call Centers in the Philippines

By Steven Lambert " The call centers in the Philippines can reply on a highly educated population, that are in big demand for…
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Call Centers in Philippines

Philippines - The archipelago. Population and culture- the fast developing outsourcing destination- Emerging call center industry- scope and potential- The Republic of Philippines…
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Philippines as a Haven for the Call Center Industry

BY: ALEXIS HOJILLA The Philippines is often reckoned as a global hotspot in terms of agriculture, with sheer numbers of flora and fauna…
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Philippines’ Call Center Outsourcing: What Makes It Better Than the Rest?

By Chiena Bondoc What makes the Philippine call center outsourcing service better than the rest? This is the question that is clinging in…
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Call center standards in the Philippines . . . is it deteriorating?

By Roy Jonathan del Rosario "The difference between good, better and best is justified by the unlike quality and worthiness of the work…
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Can Philippines Defeat Other BPO Global Leaders?

BY: ALEXIS HOJILLA This is the question lingering in the minds of many business professionals, especially those engaged in the latest global business…
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Industrial Revolution in the Philippines

BY: ALEXIS HOJILLA Some two to three centuries ago, huge social and economic advances marked the worldwide evolution from a conservative agricultural and…
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THE PHILIPPINES: A LEADING DESTINATION FOR OFFSHORE PROCUREMENT SERVICES OUTSOURCING

By JOHN YUVA The Oncoming Fall of Outsourcing? Outsourcing has been around for a very long amount of time, long enough to inspire…
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What Philippines Has to Offer in Outsourcing

BY: ALEXIS HOJILLA Among all the cities in the world, Manila was cited as the best city for outsourcing by the Global Offshoring…
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Philippines: A Third World Country But First In the Outsourcing Industry

By Chiena Bondoc Being a third world country is never a hindrance for the Philippines especially in the outsourcing industry. Being the leading…
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Outsourcing in the Philippines: Is Your Privacy Protected?

By Roy Jonathan del Rosario Does Philippines have laws which guard the confidentiality of private information that is held regarding a person in…
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Philippines: The Country and its Population

Philippines -The Country and its population-The History of Call Centers in Philippines -Status and future Potential The Republic of Philippines comprises of 7107…
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Spanish-Speaking Call Center: Nearing to Emerge in the Philippines?

By Chiena Bondoc One of the major factors why the Philippines is chosen to be one of the best outsourcing spot in the…
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E-mail Processing

Don't Get Submerged in a Flood of E-mails When a company uses CRM software, then it can send its customers multiple emails. But…
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Product Inquiries Outsourcing

By Steven Lambert One of the main areas where Product Inquiries Outsourcing can pay off, is sales. A Company may wish to expand…
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Customer Win Back and Sales Recovery Outsourcing

Use Customized Marketing for Those Desired Customers Customer win-back and sales recovery outsourcing can help a company to overcome one of the greatest…
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The Reasons Behind Outsourcing

With the ongrowth of information technology emerges a very huge business trend which is reportedly earning about a trillion dollars. And it is…
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Telemarketing Outsourcing

By Steven Lambert The bedrock of Telemarketing Outsourcing is lead Generation. This is basically finding the right types of customer, and selling them…
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"ICMI" DID IT FIRST, NOT THE BARBARIANS

There are almost billions and billions of words you can read on the net regarding the topic "Telesales," let me add another 400…
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