Category Archives: News

Call Center Outsourcing Service

Philippines’ Call Center Outsourcing: What Makes It Better Than the Rest?

What makes the Philippine call center outsourcing service better than the rest? This is the question that is clinging in the mind of…
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Business Process Outsourcing

Call Center Outsourcing: A Big Help to the Philippine Economy

One of the fastest growing industries in the world is the Business Process Outsourcing (BPO), a rising industry in the Philippines. The sudden…
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Repair Dispatch Outsourcing

Repair Dispatch Outsourcing

Give Your Emergency Personnel This Added Resource Repair dispatch outsourcing deserves recognition as an important component of society's push for greater security. Repair…
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Call Center Outsourcing

The World of Philippine Call Centers

By Chiena Bondoc The Philippines, as the third largest English speaking nation in the globe, and with a high literacy rate, is regarded…
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Transnational Outsourcing Company

Philippine Call Center Industry Soars High

By Roy Jonathan del Rosario In the present day, the call center industry is considered as the fastest escalating employment provider for Filipino…
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Technical Support Outsourcing

Technical Support Outsourcing

The selection of the service provider - Monitoring of the service and training needs- The terminology 'technical support' defines and includes various after…
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Medical Transcription Industry

Philippines in BPO Global Leadership: Why Not?

Who would ever thought that such a country which boasts of its wonderful natural resources would become a global leader in the current…
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Culture Affinity

Culture Affinity: Is it necessary in Business Process Outsourcing?

Yes, culture affinity is a strong factor considered by transnational companies in choosing a location or a third party offshore as it best…
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Call Centers

Call Center: A Deeper Glimpse to It

By Chiena Bondoc In the business of outsourcing, call center is the one mostly credited. Primarily, it is because it makes up the…
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Call Center in Canada

Call Centers in Canadian World Beating Quality

By Steven Lambert There are many reasons why call centers are moved from their original counties, but when it comes to comparing the…
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Filipinos Call Centers

CALL CENTERS TODAY: NEXT TO INDIA – CANADA or the PHILIPPINES?

  Here are some key points involving the competitiveness of two great outsourcing nations (probably just next to India) when it comes to…
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Customer Service

Philippines’ Edge in Call Center Outsourcing

For the past few years, Asia has proven its specialization in call centers. The Asian call center market raked $655 million on 2002.…
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Call Centers in India

By Steven Lambert Many countries in the world would be worried about the prospect of turning old sunset industries over to the new…
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Outsourcing

The Reasons Behind Outsourcing

With the ongrowth of information technology emerges a very huge business trend which is reportedly earning about a trillion dollars. And it is…
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Business Processing Outsourcing

Spanish-Speaking Call Center: Nearing to Emerge in the Philippines?

  By Chiena Bondoc One of the major factors why the Philippines is chosen to be one of the best outsourcing spot in…
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Customer Care Services

Outsourcing in the Philippines: Is Your Privacy Protected?

  By Roy Jonathan del Rosario Does Philippines have laws which guard the confidentiality of private information that is held regarding a person…
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Outsourcing

Call center standards in the Philippines . . . is it deteriorating?

By Roy Jonathan del Rosario "The difference between good, better and best is justified by the unlike quality and worthiness of the work…
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Call Center in the Philippines

Call Centers in the Philippines

By Steven Lambert " The call centers in the Philippines can reply on a highly educated population, that are in big demand for…
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Call Center Outsourcing

Call Center Outsourcing: A Boon for Transnational Companies and Philippine Economy

By Roy Jonathan del Rosario Call center outsourcing and the rising unemployment rate in the Philippines may have something mutual in relation. That…
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Filipinos Call Centers

THE PHILIPPINES: A LEADING DESTINATION FOR OFFSHORE PROCUREMENT SERVICES OUTSOURCING

The Oncoming Fall of Outsourcing? Outsourcing has been around for a very long amount of time, long enough to inspire that we've-been-here-before-am-I-right? feeling.…
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