Category Archives: Blog

5 Call Center Technologies that Make Customer Experience Better

5 Call Center Technologies that Make Customer Experience Better When it comes to expert customer service call centers, they know that customer experience…
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The Smart Approach: 5 Advantages in Outsourcing Customer Service

The Smart Approach: 5 Advantages in Outsourcing Customer Service It doesn't matter if your business has long been established or you're just starting…
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7 Tips for Improving Inbound Call Center Performance

7 Tips for Improving Inbound Call Center Performance Customer service is more than just picking up a few phone calls to answer people’s…
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The UnOfficial Guide to Customer Service Outsourcing

The UnOfficial Guide to Customer Service Outsourcing I. Introduction A.    Capture the audience’s attention by using a nautical analogy. The “ship” is their…
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THE SUCCESSFUL FORMULA FOR A PROFITABLE OUTBOUND SALES CAMPAIGN

THE SUCCESSFUL FORMULA FOR A PROFITABLE OUTBOUND SALES CAMPAIGN A common question that many start-ups often ask is the ways by which they…
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Outbound Marketing Strategies for Mortgage Loan Funders

Outbound Marketing Strategies for Mortgage Loan Funders M arketing has assumed so many new dimensions that it can be easy for business owners…
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Outsourcing Your IT Technical Support Campaign

Outsourcing Your IT Technical Support Campaign Most businesses consider outsourcing for one major reason—cost reduction. This is especially true if a business requires…
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Critical Considerations Before Outsourcing Your E-Commerce Customer Support

Critical Considerations Before Outsourcing Your E-Commerce Customer Support You have a product or service that is going to fill a market that you…
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How Online Colleges Increase Enrollment & Tuition via Outbound Marketing

How Online Colleges Increase Enrollment & Tuition via Outbound Marketing Online learning matters! The National Center for Education reveals that currently there are…
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Power Up Your Solar Panel Profits With Effective Telemarketing

Solar energy offers an array of solutions to an ever-growing need for green, economical energy. With the invention and improvement of solar panels,…
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