Global Sky News and Updates

Read important current events, news about business, and other significant information about the call center industry. Want the latest article straight to your inbox? Sign up to our Newsletter and we'll give you weekly updates!

Customer Service

Philippines’ Edge in Call Center Outsourcing

For the past few years, Asia has proven its specialization in call centers. The Asian call…
Learn More

Call Centers in India

By Steven Lambert Many countries in the world would be worried about the prospect of turning…
Learn More

The Reasons Behind Outsourcing

With the ongrowth of information technology emerges a very huge business trend which is reportedly earning…
Learn More
Business Processing Outsourcing

Spanish-Speaking Call Center: Nearing to Emerge in the Philippines?

  By Chiena Bondoc One of the major factors why the Philippines is chosen to be…
Learn More
Customer Care Services

Outsourcing in the Philippines: Is Your Privacy Protected?

  By Roy Jonathan del Rosario Does Philippines have laws which guard the confidentiality of private…
Learn More

Call center standards in the Philippines . . . is it deteriorating?

By Roy Jonathan del Rosario "The difference between good, better and best is justified by the…
Learn More

Get new blog posts by email: