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THE PHILIPPINES: A LEADING DESTINATION FOR OFFSHORE PROCUREMENT SERVICES OUTSOURCING

The Oncoming Fall of Outsourcing? Outsourcing has been around for a very long amount of time,…
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Call Center Outsourcing: A Boon for Transnational Companies and Philippine Economy

By Roy Jonathan del Rosario Call center outsourcing and the rising unemployment rate in the Philippines…
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Top Email Marketing Platforms You Can Use for Your E-commerce Customer Service

Email marketing is a tried and true tool used by e-commerce business owners to maintain an…
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Customer support outsourcing

7 Questions to Ask Before Investing in Customer Support Outsourcing

Customer support outsourcing services can be cost-effective, but it can also cause valuable loss if you choose…
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Customer Service Outsourcing

When Should You Consider Outsourcing Your Inbound Call Center

Let's put it this way, you operate a large business, or perhaps you have just started…
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PROS AND CONS OF CUSTOMER SUPPORT OUTSOURCING

Outsourcing is a partnership between a company and a third-party organization, often called a business process…
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