Articles Here

Call Center Industry in the Philippines

Submitted by admin on Feb 1, 2012 .

Why choose a call center in the Philippines?

Call center service is a serious profession in the Philippines. Our agents are carefully screened and selected for their excellent English and customer service skills. Agents in our Philippines call center have college-level education, and are given further training in sale negation and customer service. They’re paid well to perform their services in a professional and patient manner.

Philippines call centers cater to clients from the US, United Kingdom, and Australia. The hired customer service representatives learn the foreign accent and study the geography and cultural morals of these countries. Being the third largest English speaking country in the world, with a high literacy rate, the Philippines is considered as one of the most competitive call center destinations in the world.