The #1 Best Value Call Center in the Philippines

Category Archives: News

Philippines in BPO Global Leadership: Why Not?

Who would ever thought that such a country which boasts of its wonderful natural resources would become a global leader in the current business trend today? Yes, it is true. Despite of its economic instability, the Philippines has opened its market for business process outsourcing and is now regarded as one of the two global […]

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Call Centers in the Philippines

By Steven Lambert “ The call centers in the Philippines can reply on a highly educated population, that are in big demand for skills across the globe. But the Philippine government has realized this and launched an education program to turn things around. The call center Industry in the Philippines drew up a Benchmarking Study, […]

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Call Centers in Philippines

Philippines – The archipelago. Population and culture- the fast developing outsourcing destination- Emerging call center industry- scope and potential-

The Republic of Philippines an archipelago in the south East Asia was a Spanish colony for more than three and a half centuries and thereafter an American colony for about 50 years. The country has 7000 and odd islands of which only 700 are inhabited. Philippines owe much to Spain and USA to its cultural bondage. The Europeans invaded the islands originally occupied by the locals and the Christianity became the major religion of the country. Though Spanish was the official language until the early seventies English took over the status during the rule by the USA and is presently taught as second language in schools.

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Philippines as a Haven for the Call Center Industry

BY: ALEXIS HOJILLA The Philippines is often reckoned as a global hotspot in terms of agriculture, with sheer numbers of flora and fauna exported around different countries around the globe. However, as the Information Age continues to evolve rapidly, the Philippines undergoes a transformation from being an agriculture-oriented country to a cyberPhilippines. It is at […]

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Philippines' Call Center Outsourcing: What Makes It Better Than the Rest?

By Chiena Bondoc What makes the Philippine call center outsourcing service better than the rest? This is the question that is clinging in the mind of most people who want an outsource service. And we will definitely help them out for them to answer their own question. Based on Wikipedia, being a former American colony, […]

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Call center standards in the Philippines . . . is it deteriorating?

By Roy Jonathan del Rosario “The difference between good, better and best is justified by the unlike quality and worthiness of the work done.” Philippines is known globally as one of the second largest-speaking nations in the world. Yes, you’ve heard it right, not the ‘only’ but ‘one of’. There is the strong contender for […]

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Can Philippines Defeat Other BPO Global Leaders?

BY: ALEXIS HOJILLA This is the question lingering in the minds of many business professionals, especially those engaged in the latest global business prevalence. In the 2005 neoIT’s Mapping Offshore Markets Update, Philippines exchange places with other countries which had long before engaged in the business process outsourcing industry. Philippines is included as one of […]

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Industrial Revolution in the Philippines

BY: ALEXIS HOJILLA Some two to three centuries ago, huge social and economic advances marked the worldwide evolution from a conservative agricultural and commercial worldwide society to an experimental industrial civilization. Manufacture of new mechanical innovations to ease the tasks of mankind had replaced manual labor and conventional tools our ancestors had used long ago. […]

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THE PHILIPPINES: A LEADING DESTINATION FOR OFFSHORE PROCUREMENT SERVICES OUTSOURCING

By JOHN YUVA The Oncoming Fall of Outsourcing? Outsourcing has been around for a very long amount of time, long enough to inspire that we’ve-been-here-before-am-I-right? feeling. The recent upbringing in outsourcing projects, starting off with the 2001 recession, looks a lot like the original upsurge of outsourcing contracts in the late 1980s and early 1990s. […]

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What Philippines Has to Offer in Outsourcing

BY: ALEXIS HOJILLA Among all the cities in the world, Manila was cited as the best city for outsourcing by the Global Offshoring Index 2004 of a property consultancy company. Jones Lang Lasalle asserted that this is due to the country’s well-educated, English-speaking and IT-skilled workforce. Following Manila are cities from Brazil, Argentina and Mexico. […]

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