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The Reasons Behind Outsourcing

With the ongrowth of information technology emerges a very huge business trend which is reportedly earning about a trillion dollars. And it is called OUTSOURCING. The concept started to gain popularity back in the mid 1990’s, as it was incorporated by business groups as a very essential strategy in planning their operations. Outsourcing mainly involves […]

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Telemarketing Outsourcing

By Steven Lambert The bedrock of Telemarketing Outsourcing is lead Generation. This is basically finding the right types of customer, and selling them a product or service which suits their needs in detail. One of the keys to this is CRM (Customer Relationship Management). This is specialized software, which collects and correlates buying information on […]

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"ICMI" DID IT FIRST, NOT THE BARBARIANS

There are almost billions and billions of words you can read on the net regarding the topic “Telesales,” let me add another 400 words that topic. Very short compared to other articles but surely an interesting one. What if call centers already existed during the stone age? The era when barbarian and uncivilized men ruled […]

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The Benefits of Outsourcing: A Boon for Everyone

Historically, the global market has relied on the traditional business transaction involving only two parties: the manufacturers and the consumers. Guided by various concepts that continuously develop through the years, productivity depended upon the business operations of its company, which performs both core and noncore functions. With the advent of modernization, these concepts gave way […]

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Call Centers in India -The New Asylum for The Jobless

The alarming population growth and unemployment in India .The history of call centers in India – the New Found Job – Changing face of the educated Youth of India. India the second most populous nation in the world and getting ready to overtake China to become the most populous country in the globe is struggling […]

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The Power of BPO

Leading edge technology without huge capital expenditures—seems impossible, isn’t it? But if you just continue to explore for more effective ways in the business trend today, you may just find the answer right beyond your reach. Traditionally, outsourcing was used to perform simple tasks, from copying documents to microfilming. But as years swiftly passed together […]

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Top Ten Reasons Why Companies Outsource

By Roy Jonathan del Rosario We have been hearing all about these outsourcing things in the business world over and over again. As cited in many articles, there are various reasons why companies outsource. In light of this, studies are directed to generate the best and most common reasons why companies do outsourcing. Here is […]

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Call Centers in the United States

By Steven Lambert Today call centers are taking over from the old employment system. Years ago, if you wanted a good job, the first place you would go to find work, was the local factory. Now people migrate to the call center. In many ways call centers in the United States offer better advantages than […]

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Up-Selling/Cross-Selling Programs Outsourcing

By Steven Lambert The essence of Up-Selling and Cross Selling, is to capture your market. Customers can be retained, if you can grab their attention and entertain them enough, to ask about your products and services a little deeper. One of the best examples of this technique is Amazon. For every page you look at, […]

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